SAP: “a load of old SoSaaS”

"A load of old SoSaaS" is how Phil Wainewright describes SAP’s latest offering in the CRM sphere. The fundamental flaw is that SAP does not fully embrace the on-demand model at all; instead it sees the on-demand model as a way to get people to try out SAP’s application at a small-scale and then migrate to a larger – and more expensive – locally-hosted system:

"If [SAP] really wanted to deliver all of the customization capabilities that customers actually want, it would build them into the configuration options of its on-demand offering. But doing that would undermine its bread-and-butter on-premises offering."

Phil’s follow-up posting ("Big guns firing blanks at on-demand CRM") is just as dismissive. He portrays the giants of enterprise software responding to on-demand solutions by adopting a strategy of ‘running around squawking a lot with their eyes and ears covered up’. Good stuff, Phil!

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  1. Data Logistics (Part 2 of Ω) – an aside prompted by SAP

    SAP poised to make on-demand CRM play – No big surprise here… The “business software delivered via ASP”-space has an interesting dynamic these days. The space has latterly become known as “on-demand” software, a term created by either IBM, salesforce…

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