INCITE insight

Just before I went on holiday (Menorca, very nice), I had lunch in London with Sean Kaye and Michael Baker, respectively CEO and General Manager, Technology of Australia-based construction collaboration vendor Incite.

I blogged about Incite a couple of times last year (here and here). Then it was a small business largely focused on the Australian market but was beginning to extend operations overseas (Hong Kong and Dubai), and was delivering ThinkProject! software on a Software-as-a-Service basis.

More recently (April 2009), however, Incite unveiled its own next generation project collaboration tool and platform, Incite Keystone. This was showcased at Microsoft’s Australian ReMix Conference (11 June 2009) as an example of Software-plus-services, and delegates heard how the application had been from the ground up over the previous 12 months with Web 2.0 technologies like JSON, jQuery and some Microsoft things like Entity Framework, etc (see the Remix video here). Not yet part of the core product but really ground-breaking is an integration with Microsoft’s Virtual Earth mapping tools (have a look at the Incite blog).

The Incite website links to a tour featuring YouTube videos about the new product’s functionality, which also extend to a mobile phone application (Keystone Mobile), an archive product (Incite Archive), and – perhaps most interesting of all – an Incite API, allowing customers and developers to build their own applications, integrate enterprise systems and access project data within Keystone. (Incite is not the only vendor to offer such a service; as part of its recent release – see post – UK-based vendor Asite also announced its own AppBuilder.)

Incite Keystone is offered on four plans:

  1. Basic (AU$15 per month per user + AU$15/month per Gb storage – that’s about £7.30 or just under US$12 at today’s exchange rates)
  2. Standard (AU$29 per month per user + AU$12/month per Gb storage)
  3. Ultimate (AU$39 per month per user + AU$8/month per Gb storage)
  4. Ultimate Enterprise

For the above, support service levels are progressively enhanced as you move up the scale.

I understand that Incite will continue its relationship with ThinkProject Solutions but will also be looking to migrate customers to its new Incite Keystone platform.

The business’s headcount has also grown, to upwards of 35 people, with further growth likely during 2009. An office is set to be established in Hong Kong and Incite is also keeping the Middle East situation under review, but it also looks likely that the company could soon be targeting Europe.

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