Using social media for customer support is commonplace in many global corporations but old-school construction SaaS vendors lag behind new start-ups in its adoption. Use of social media for customer service has been on my mind a bit recently. Last week, I provided some Twitter training to CIOB branch administrators and one of the questions related to …
Tag: customer service
Permanent link to this article: https://extranetevolution.com/2015/02/saas-social-support/
Permanent link to this article: https://extranetevolution.com/2011/03/online-collaboration-for-marketing-and-sales/