Internet ‘fundamentally changing’ UK businesses

According to, the web is transforming traditional business practices as UK firms increasingly use technology to communicate and transact online with customers and suppliers.

The e-Value Matters report, from the Confederation of British Industry (CBI) and sponsored by the Department for Trade and Industry (DTI), says it is the "end of the beginning" of e-business in the UK as automation of processes evolves into more fundamental transformation of business practices. The CBI press release gives a bit more detail of the report’s highlights, noting "e-business has continued to move out of the IT department, up the corporate hierarchy and into the business mainstream".

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