Tag Archive: SLA

Nov 23 2010

Risk reduction or scare-mongering?

New guidance from Wren Insurance on “cloud technology” seems pessimistic and even outdated. In this post, I take a detailed look at how construction collaboration technology vendors have, since 2000, responded to similar objections. Legal issues of collaboration In 2004, David Whitton of Wren Insurance, one of the UK construction industry’s leading providers of professional …

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Permanent link to this article: http://extranetevolution.com/2010/11/risk-reduction-or-scare-mongering/

Nov 21 2008

SaaS – software, service and trust

Courtesy of a news item on InternetNews.com, I learned that enterprises’ desire to offload costs associated with maintaining their own software or storage infrastructures doesn’t automatically mean a boom for Software-as-a-Service (SaaS) vendors. While the technology – the Software – is undoubtedly important, so is the Service. SaaS customers need to be able to trust …

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Permanent link to this article: http://extranetevolution.com/2008/11/saas-software-service-and-trust/