ICON considering QR codes for asset management

My interest in QR (quick response) codes started a couple of years ago following a June 2010 talk at the Chartered Institute of Public Relations (post) and a week later I had my new business cards complete with scan-able QR codes on the back.

Humphreys Skitt QR code useI’ve been watching the gradual growth in use of QR codes for marketing purposes, and have also been looking for practical examples of their use in architecture, engineering, construction, property, etc. For example, I have seen a local Greenwich estate agent using QR codes to take passers-by who scan the image to a mobile version of their website so that they can view properties for sale or to let.

A chance tweet on a related topic led to a conversation this week with Chris Lovelock of Leicestershire, UK-based SaaS vendor ICON, who told me they were exploring the use of QR codes for asset management for their retail clients (which include firms such as Boots and Waitrose – post). The ICON system provides specification information about furniture, fixtures and equipment deployed in stores, and Chris felt label-mounted QR codes could be used to provide rapid navigation from the shopfloor to the relevant online information about the item carrying the label (label durability is, of course, a key issue).

Chairs, light fittings, air-handling units and dozens of other items could be labelled, allowing an on-site user to quickly access information on a smartphone or tablet device about the item’s manufacture, installation advice, maintenance procedures, etc, as well as the latest information about the relevant corporate standards for the item (is it ‘current’ or ‘obsolete’?). We also discussed how particular objects such as escalators, lifts, air-conditioning units, etc could be given unique codes linking the user to that item’s service history, certifications and other information.

http://youtu.be/xrkp7YW3fg4

In a construction context, QR codes could also be used for logistics purposes, helping track consignments of materials and building components and record their arrival on site, their installation, commissioning and maintenance. They might also be cheaper than RFID tags.

Permanent link to this article: http://extranetevolution.com/2012/01/icon-considering-qr-codes-for-asset-management/

EADOC growing

It’s not just Aconex that is seeing signs of recovery in the SaaS construction collaboration market (previous post). California-based EADOC Software says it grew its revenues 25% in 2011, and its customer base grew by more than 40%. Founder and CEO Eric Law said: “We had a good year, and 2012 is looking even better, as the commercial construction market begins a recovery.

EADOC targets larger commercial and industrial development projects (post), and is currently recruiting software developers and sales representatives, planning a 40% headcount increase.

Permanent link to this article: http://extranetevolution.com/2012/01/eadoc-growing/

Aconex revenues flat and losses deepen

Aconex reports flat revenues and a pre-tax loss for year to June 2011, but recent performance has been strong and longer-term prospects are promising.

The latest annual report and accounts from Melbourne, Australia-based Software-as-a-Service construction collaboration technology vendor Aconex show the business grew its revenues by 0.7% in the year to 30 June 2011, to Au$39.7m (c. £26.8m), while incurring a loss of Au$5.6m (c. £3.8m) compared to 2010’s $2.6m loss (post).*

This performance is similar to that of other SaaS vendors in this sector (eg: 4Projectspost; BIW – post; Unit4Collaborationpost), who in recent years have struggled to maintain previous turnover growth, and have seen profits hit due to the continued impacts of the global financial crisis. With clients cancelling or postponing construction projects, there are fewer schemes to support; and there is pressure on vendors to price their services competitively to get adopted on those customers’ schemes that do proceed.

Aconex has also had specific issues in certain regions, notably Libya – where the civil war prompted the company to shut down its operation with a resulting $0.9m write-off and $1.2m in order book cancellations. Overall:

“Bookings increased during the year despite being negatively affected by civil war in Libya and adverse economic conditions in Europe, North Africa and the Middle East. A small proportion of the increased deal flow was recognised into this year’s revenue but the vast majority will flow into future years’ revenue.”

[Update (15 February 2012) – Aconex’s workforce in the Gulf dropped from a peak of 130 to 80, but about 20 per cent of its global business is still generated by the Middle East. source]

Aconex’s wide spread of operations has certainly helped it withstand localised downturns. Elsewhere, Australia/New Zealand saw strong bookings growth (over 50%), as did Asia (up 60%) and the Americas (bookings up 95%).

At 30 June 2011, the Aconex order book stood at Au$57.1m, growing 22% from 2010 (Au$46.8m), with approximately 88% of this to be billed over the next three years.

The report also mentions Aconex’s new – and currently Australia-focused – tendering network business, BidContender (post), which it says is gaining “significant traction, with thousands of users now on the system,” though it is still far too early for this start-up to make an impact on the group’s overall performance.

Accounting policies impacting financial performance

In a teleconference on Monday, I spoke to COO Paul Perrett and CFO Matthew Walsh about the numbers. They started by stressing that the underlying operational performance was much stronger than indicated in the P&L due to, first, how the company accounts for the Francisco Partners equity injection (post), and, second, how revenues are treated.

The equity injection is treated as a liability, and its impact is seen through the inclusion of ‘compound financial instrument’ income and interest in the accounts.

Aconex regards its revenue recognition approach as even more conservative than other vendors. It used to include 65% of the value of new orders or bookings up-front, with the remainder flowing through as it was invoiced over the duration of a project. Today, only 25-30% of the value of a new order might be recognised up-front (though this might still seem to front-load the flow of revenues, Aconex – unlike rival vendors – does not charge separately for consultancy services, so project income flow will be similar to those of other vendors). However, the short-t0-medium term impact of this policy change has been to delay some revenues appearing in the P&L. Matthew said this conservative approach mirrors the revenue recognition policies adopted by other SaaS businesses (eg: Salesforce) with which Aconex compares itself in the US market [see 20 January comment from Frank Carron].

Growth markets

Looking at the regional performance, Paul highlighted Aconex’s domestic successes, particularly in the Australian mining market, some significant wins in mainland China and at Hong Kong airport, and the near doubling of revenues in the Americas, albeit “from a low base” [again, see 20 January comment from Frank Carron]. Europe remained “soft”, with continued economic uncertainty affecting customers project plans. Overall, he said the business was now growing again and was looking to recapture its past growth trajectory.

This growth was partly stimulated by Aconex’s investment in sales and marketing – I have written recently about its recruitment of US-based sales people and its reseller partner programme (post) – which resulted in higher-than-expected cash burn in late 2010 (Au$5.8m), though the cost base was reduced, with marketing expenditure one area hit, in the second half of the year (to Au$2.5m). However, Paul and Matthew stressed that since the year end, the business has been cash-generative (the report says the cash balance increased to Au$16.5m at 30 September 2011), with “business picking up quite substantially” and “December our strongest invoicing month ever” to offset earlier cash losses and make calendar year 2011 cash-neutral.

The company’s investment in sales and marketing in the Americas has been part of a strategic shift away from relying upon individual business development managers to grow regional adoption of the Aconex platform. “A more sustainable sales and marketing machine is being created,” Paul said. Recruiting high-calibre executives like [name removed at her request] and growing a strong partner network were seen as vital if Aconex was to have the desired impact in the US, and the approach would also help Aconex in other large target markets such as India and China.

New products

Aconex’s new BidContender business was now being used by around 70 contractors and a substantial proportion of their subcontractor base, Paul said, with around 15,000 active ANZ users of its tendering platform. It is a different proposition to Aconex’s core collaboration platform – having to be easier to use and low-cost – but the company had been encouraged by customer enthusiasm for BidContender. Paul said some free functionality was recently switched off, and some customers were quick to apply for the paid-for alternatives.

In terms of product development, Frank Carron said Aconex was seeing strong interest in using the platform to manage building information models, with around 70,000 BIMs on the Aconex platform and “people collaborating more on BIMs than on 2D”. Field management of data – eg: for defect or health and safety management – was another area where Aconex was investing in its product (its iPhone app was launched in May 2011).

Clarification

* Aconex’s 2010 results (post) reported a pre-tax profit of Au$2.8m but is now reported as a loss. I asked about the discrepancy, and CFO Matthew Walsh told me:

The directors’ report in 2011 just looked at the numbers slightly differently and excluded compound financial instrument income from the loss and this is the difference in your two figures.  You should use the summary in the 2011 directors’ report as it is felt this more appropriately represents the underlying performance.

Permanent link to this article: http://extranetevolution.com/2012/01/aconex-revenues-flat-and-losses-deepen/

Simple AEC collaboration, plus administration?

Two emails arrived overnight: one from a generic collaboration provider and one from a small construction micro-business looking for a low-cost SaaS-based project delivery solution that could be used to manage numerous small domestic projects and support all the back-office, contact management, time-sheet and project accounting needs of the business.

As I read this second email (from a writer in the southern hemisphere), various packages initially sprang to mind only to be discounted as I read further requirements. I have looked at various simple low-cost SaaS collaboration solutions (eg: Collabor8onlinepostWoobiuspost), but, apart from the US-oriented MyOnlineToolbox.com (post), few that I have seen also offer the in-house administration functions. In the end, I suggested the writer have a look at intranet-type applications such as Union Square’s Workspace, as the company also offers a Workspace Mini version aimed at SMEs (in September 2010, Union Square acquired Archetype, which focused on providing email, drawing, job costing and fee management solutions to SME firms of professionals; post). However, this is not a hosted, SaaS system – the SME would need to deploy it on an appropriately resourced server, etc; and Union Square suggests the package would cost from around £10,000 to implement a 10-user set-up (more than half this figure is consultancy support).

Another alternative might be to use Microsoft SharePoint, and there are various packages that support the needs of architecture, engineering and construction project team members (Cadac Organice, for example – offered by AEC Docuflow in Australia; post).

HyperOffice

Which brings me to HyperOffice (“Collaboration Made Simple”). It makes no pretence to be a construction industry solution, but it offers SaaS-based document management, intranet/extranet workspaces, shared calendars and project management. Sadly, no integrated financial management tools, and I suspect its ability to manage collaboration on construction drawings will be limited, but it is relatively low-cost: enterprise collaboration packages start from $15/user/month.

Have I missed a SaaS product that combines good levels of construction collaboration functionality for dispersed SME teams with back-office administration functionality – and is low-cost? If you know one, please let me know or comment below.

Permanent link to this article: http://extranetevolution.com/2012/01/simple-aec-collaboration-plus-administration/

Docia Deficiency List on Droid

During 2011, I enjoyed occasional contacts with Mads Bording, CEO of Denmark-based SaaS construction collaboration technology vendor Docia (aka ‘Byggeweb’ in the Nordic region), and we finally got to meet, very briefly, at November’s Construction Computing Awards dinner in London (post).

The company has been following up with its promised mobile functionality (see May 2011 Docia interview), and is using YouTube to help explain its latest module, Docia Deficiency List, which is aimed at construction site personnel responsible for “snagging”, or identifying and rectifying defects (a quality assurance process also known as ‘punchlists’ in north America). As with previous Docia mobile tools, it has been delivered first on the Android smartphone or tablet platform.

Mads says:

“Docia Deficiency List is a powerful tool for snagging, defects registration, deficiencies, checking, control, supervision and more. Docia Deficiency List is cloud-based with both web and mobile interfaces. The web interface enables you to customize and configure your lists, make reports, and take multiple actions such as follow-up, etc. The mobile interface is the fastest and most efficient way to make registrations on-site using a simple GUI and the smartphone’s camera.”

This latest Docia module adds to the competition in this space. UK-based rivals BIW and BuildOnline (now CTSpace) started the mobile defects management bandwagon rolling a few years ago, and there are now several competing solutions, both integrated and stand-alone (for example, I blogged about SmartBuilder1 and SnagR last year). The Docia video mentions that users can note the cost implications of defects, and this may add value where projects are using the platform to manage contract budgets – Docia is partnering with MPS in the UK to deliver collaboration to support the latter’s NEC contract management system.

Update (11 January 2012) – I see MPS is sending out promotional offer emails: “FREE Samsung Galaxy Tab when you order Docia Deficiency List.” Coincidentally (possibly), this is the same device that rival NEC3 contract administration vendor Sypro offered in a prize draw at the NEC3 User Conference last April.

Permanent link to this article: http://extranetevolution.com/2012/01/docia-deficiency-list-on-droid/

ExtranetEvolution.com: the 2011 numbers

In April 2011, I migrated the ExtranetEvolution blog from TypePad to a hosted version of WordPress (post), and I have just been reviewing annual statistics for the site for the first time in two years (in fact, since my 2009 review).

The year to 31 December 2011 was by some measures the best yet, delivering 59,416 page impressions (in 2009, I recorded over 45,000), and 23,746 unique visitors (down from a peak of 32,000 – though this may reflect my switch from TypePad stats to Google Analytics).

In terms of unique visits and most visited pages during 2011, my peak days all appear to be stimulated by events in Australia; they were:

On less controversial territory, other popular 2011 posts included:

Being focused on a few related niche subjects (AEC collaboration, SaaS, BIM, etc), this blog will never become a high-traffic site, but it has many hundreds of loyal readers (38% of traffic is from returning visitors) spread all around the world. Top countries were UK, US and Australia, and top cities London, Melbourne, Sydney and, er, Sunderland (hello, 4Projects!), and a growing number of visits (10%) were via mobile devices. Social media is also an increasingly effective source of traffic with 4% of referrals from RSS and another 4% from Twitter. As ever, I am grateful for the many encouraging comments and emails I receive.

Permanent link to this article: http://extranetevolution.com/2012/01/extranetevolution-com-the-2011-numbers/

Stiktu: a social app, perhaps with professional potential

Stiktu - logoThanks to a transAtlantic Twitter conversation with fellow construction technology fanatic Carol Hagen, I was alerted yesterday to a new mobile augmented reality application, Stiktu.

From the people behind augmented reality browser Layar, this has just been released on both iPhone and Android in nine European countries (US to follow, I believe), and its initial focus is fun and social – it’s about being able to share your own comments and ideas on top of objects in the real world:

With Stiktu, you can add text, images, stickers and sketches to objects around you by scanning them with your phone. Then anyone who scans that item will see your post directly on top of it, no matter where they are in the world. It works great with flat, well-lit items like posters, magazines and product packaging.

So, if someone was to scan the same poster, magazine, packaging, etc that you had previously scanned, they would be able to view your text, images or mark-up.

If you were to take this out of the social whirl, and apply this in a professional context – such as architecture, engineering, construction, property/real estate, graphic design – you could be using Stiktu as a mobile-based collaboration tool to share, for example, comments and mark-up on design drawings, photographs or marketing collateral. No need to reference a particular document or image – just scan, and if the item is recognised your feedback will be viewable by others who have scanned that same item. To speed up the process, you can also share your ideas via Facebook or Twitter.

I downloaded the app yesterday, and after some false starts (I think due to connectivity issues – and Stiktu’s customer service was on the bug issue very promptly), I successfully uploaded a scanned blog page augmented with my own ‘speech bubble’ and words. I tweeted this to Carol, but if she had also scanned the same image, she would have been able to view my mark-up too.

Stiktu reminds me a little of Woobius Eye (post), a prototype application (still “Beta”) that attracted mine and others’ attention during late 2009/early 2010. The proposition is similar: sharing online markup via mobile devices, though Stiktu lacks the real-time communication element. However, Stiktu has at least got beyond the private Beta stage, and is now out “in the wild”. I will be testing it out a bit more.

Update (12 December 2013):

We are sorry to announce that Stiktu will be shutting down soon.

Two years ago, the Layar Team introduced Stiktu as a completely new app for being social and creative with augmented reality. Since then, we have had a lot of fun working on this project, building the app from the ground up and watching our amazing community create unique and entertaining pieces of AR art. …

As of December 20th, 2013 – the 2nd anniversary of its launch – the Stiktu servers will be shut down, which means the app will cease to function. If you still want to create interesting and unique AR content, you can still do so with our web-based tool, the Layar Creator. You can use your Stiktu account information to log in.

Permanent link to this article: http://extranetevolution.com/2011/12/stiktu-a-social-app-perhaps-with-professional-potential/

4Projects has a flat year

In “tough” trading conditions, 4Projects’ revenues slipped slightly in the year to 31 March 2011, while profits – though positive – fell 35% as the company looked to invest for future growth.

The latest financial statements from Sunderland, UK-based construction collaboration technology vendor 4Projects will be submitted to Companies House shortly. However, I got an advance preview and a chance to talk about the numbers with 4Projects’ CFO Chris Baty and sales director Steve Spark in London yesterday.

The figures for the year to 31 March 2011 show a second successive year of falling revenues, with turnover down 1.5%, at £5,007,253 (compared to £5,083,492 in 2010 – post), though the rate of decline has slowed. Steve was keen to compare 4Projects’ performance with that of BIW – which I reported last week – pointing out that, pro rata, its 12-month turnover had also dropped, to around £5.27m (2009: £5.93m); on this basis, the gap between the two Software-as-a-Service rivals is narrowing.

4Projects’ profits were down 34.7% to £1,358,508 (2010: £2,079,569). The report shows £195,337 in exceptional items (mainly old debt write-offs), but the sharp drop in profit is the first in 4Projects’ history (it has been consistently profitable since the early 2000s). The company paid a dividend of £1.165m to its parent company during the year.

Chris said the figures showed it was “tough out there”, but he felt the figures were “pretty solid”. He explained the business was seeing an underlying decline in non-recurring revenues, as 4Projects sought to convert volatile project-based income into more predictable long-term enterprise deals. 4Projects’ customer base is still dominated by construction contractors (“55 of the top 100 contractors use 4Projects”), but the company was also securing industry clients, particularly in utilities, energy and retail, Steve added  (UK chains Wilkinson and The White Company were mentioned)

Profit margins were also squeezed due to 4Projects’ investment in its software development, in marketing, and in growing its overseas presence – particularly, but not only, in the USA (the report highlights advance payments made to its retail-focused sister company 4Retail Ltd* and to US-based 4Projects Inc); the Middle East also now features on 4Projects’ radar (it had previously refrained from following others into Dubai). Average staff numbers increased from 53 to 57 during the financial year; in terms of personnel, 4Projects is now bigger than BIW (though the latter is now sharing some resources with German sister company conject – the total group employs 155 people).

For 4Projects, Chris said the prospects for the current financial year were already brighter, but said the big payback would come in future years as the long-term benefits of the Software-as-a-Service model kicked in. We talked a lot about building information modelling, and it was clear that 4Projects – like other vendors in this space – is investing to keep itself at the forefront of SaaS collaboration as BIM-related functionality becomes increasingly important both in the UK and in other markets.

* Update (3 January 2012) – 4Projects’ retail-focused subsidiary, 4Retail Ltd, reported a loss of £371k on a turnover of £30k in the year to 31 March 2010. The company owes £500k to other group undertakings.

Permanent link to this article: http://extranetevolution.com/2011/12/4projects-has-a-flat-year/

BIW still hampered by tough market conditions

In its final year as an independent business, Woking, UK-based construction collaboration technology provider BIW Technologies continued to be affected by the effects of the global financial crisis on the wider construction industry. Its latest annual report and accounts, for the 15 months to 31 December 2010, show a turnover of £6.59m (up from £5.934m in the year to 30 September 2009 – post) and a pre-tax loss of £140k (an improvement on the £0.73m losss last time). BIW was acquired by German vendor conject almost exactly a year ago.

[Update (13 January 2012) – I have updated the graphs below to take account of the change of year end; the amended turnover figure pro-rata is c £5.27m while the loss would be £112k.]

In its report, BIW underlines the tough trading climate:

The continuing global economic malaise severely impacted funding for private sector funding and the withdrawal of funding for public works projects (as part of the UK government’s debt-reduction measures) resulted in challenging trading conditions. Despite this, the company’s revenues amounted to £6.59m for the period, clearly demonstrating the strength of the SaaS business model.

The change of financial year-end brings BIW into line with its new German parent, but the preceding 15 months was clearly a difficult time, with turnover dropping pro rata over the five quarters. The tough market conditions since 2008 have affected all services businesses supporting construction projects, and some – but not all – of the SaaS collaboration vendors I monitor (eg: 4Projects, Aconex UK, Asite, Unit4) have struggled to maintain revenue levels in their core markets.

The impact of the downturn on company profits was particularly marked for BIW (especially as others maintained or even increased profitability), so the 2010 performance looks encouraging, edging the business back towards break-even after 2009’s big reverse – which was inflated by one-off expenses totalling £618k associated with its September 2009 financial restructuring. If the exception costs were subtracted from the previous year’s results, BIW lost £112k, so 2010 actually saw losses increase slightly.

Fifteen months earlier, BIW saw its order book drop by about a quarter. The continued impact of project deferrals and cancellations is apparent from the figure given for future revenues yet to be invoiced: down from £9.4m to £8.3m.

However, after a year working with conject, BIW directors clearly believe they have the critical mass they need to benefit if and when the construction sector recovers:

The directors believe that, as a member of the Conject Group, with offices in nine countries, combined revenues of around €17million, 150 employees and approximately 170,000 active users, BIW is best placed to benefit from any upturn in the economy, well ahead of its competitors.

BIW’s own headcount dropped from 56 employees to 51, partly due to a decision to close its development and support operations in India and bring them back onshore to Nottingham in the UK (p.11 of the annual report still refers to its off-shore operation in Vadodara, but I was told the withdrawal from India took place in phases spanning either side of the report’s year-end, hence the slight ambiguity).

Permanent link to this article: http://extranetevolution.com/2011/12/biw-still-hampered-by-tough-market-conditions/

Corecon TeamLink Portal creates new ‘extranet’ player – and low-cost too

It’s been a while – 15 months – since I talked about Corecon, the California-based provider of web-based construction software, and more than 18 months since it launched its flagship product Corecon V7. Until V7, Corecon had been mainly focused on business process support (estimating, contract administration, procurement, financial reporting, correspondence, scheduling, etc) rather than on document collaboration, and with yesterday’s introduction of its new TeamLink Portal (news release), it is now pushing even more firmly into the ‘project extranet’ space.

From the description provided by Corecon Technologies’ President Norman Wendl, the business is looking to match the communication capabilities of competing Software-as-a-Service products such as US-based e-Builder and Meridian Prolog, as well as Australian and UK-based SaaS rivals such as Aconex and 4Projects and BIW, respectively – all targeting the US too. For these, TeamLink Portal’s support for external team members (“the ability to collaborate on project information without having to purchase their own subscription to Corecon V7 software“) is nothing new. Project-based subscription rather than per-seat licensing has long been pretty much the norm, encouraging collaboration among a dispersed, fragmented project team throughout planning, design and construction.

The description of TeamLink Portal’s capabilities during during preconstruction and bidding will also cover much of the functionality already available from rival vendors:

“… the TeamLink Portal can be used to capture project drawings, store RFPs and allows subcontractors and suppliers to submit pricing remotely. During construction, team members can access and comment on information they are given permission to see including Journals, RFIs, Submittals, Punchlist items and Schedules. Plus, Corecon’s Project Calendar and Alerts features track time-sensitive material and alert staff to overdue items or team member responses. Team members can also upload and share project files on the TeamLink Portal including drawings, CAD and BIM files and photographs.”

However, where I think it does differ from the rival solutions is in its pricing. It has long been an economical construction process management solution (US$40-$60 per user), but TeamLink Portal is offered free to all Corecon V7 subscribers and can be used among the entire project team at no extra cost. So, a core team of users in one company can quickly collaborate with a much wider team at a price level that may well undercut afore-mentioned competitors, while also providing Corecon’s links to various financial packages.

Permanent link to this article: http://extranetevolution.com/2011/12/corecon-teamlink-portal-creates-new-extranet-player-and-low-cost-too/

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