Category: SaaS

Dec 29 2005

Service outages (2)

Since my previous post (Christmas Eve, no less!) about Salesforce.com’s outage, I have been monitoring some bloggers’ and other writers’ responses. I wouldn’t go as far as Ralph Grabowski and – after the interruptions to TypePad and Salesforce.com’s services – conclude that ‘Web 2.0’ is fatally flawed (after all, I could access TypePad and Newsgator …

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Permanent link to this article: http://extranetevolution.com/2005/12/service_outages_1/

Dec 24 2005

Service outages

Following my experience of a TypePad Outage last week, I find a potentially far more serious outage is causing critics to question the on-demand model – see Customers vent spleen at Salesforce.com outage and Salesforce Outage a Blow to On-Demand Sector?. The timing is both a disaster and a benefit. For businesses reliant on the …

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Permanent link to this article: http://extranetevolution.com/2005/12/service_outages-2/

Dec 17 2005

SoSaaS

I have written in this blog before about ‘Software as a Service’ (SaaS). I recently rediscovered Phil Wainewright who I used to read regularly at ASPnews.com; I am now reading his ZDNet.com Software as Services blog, and I have just picked up on a great abbreviation he devised earlier this year: SoSaaS. Standing for Same …

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Permanent link to this article: http://extranetevolution.com/2005/12/sosaas/

Dec 13 2005

Buzzsaw: second-most widely used ASP?

At AECnews.com, Randall Newton offers a Reporter’s Notebook: A Day at the Virtual Builders Roundtable, a US event organised by practitioners for practitioners. From his notes, two items stood out to me. First: "The general consensus regarding FTP (File Transfer Protocol) as a tool for collaboration seems to be, if you still have FTP hanging …

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Permanent link to this article: http://extranetevolution.com/2005/12/at_aecnewscom_r/

Dec 01 2005

Why do insurers overlook the advantages of extranets?

Reading Silicon.com today, I was struck by a leader article: Insurers must account for disaster recovery, which argues that insurers fail to reward those businesses which take a responsible attitude to data back-up and security. Apparently, when it comes to insuring businesses with multimillion-pound liabilities, insurers often pay little or no regard to where and …

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Permanent link to this article: http://extranetevolution.com/2005/12/reading_silicon/

Nov 07 2005

‘old DOS trying to do new tricks’

I liked John Naughton’s article, Pitiful spectacle of an old DOS trying to do new tricks, in yesterday’s Observer newspaper – not least for the witty title, but also for his analysis of Microsoft’s ‘On Demand’ vision announced last week (see my post). He mentions Harvard academic Clayton Christensen, who looked at why successful companies …

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Permanent link to this article: http://extranetevolution.com/2005/11/i_liked_john_na/

Nov 03 2005

Microsoft to go ‘on demand’

News (eg: BBC article Microsoft hails ‘strategic shift’) that Microsoft is going to push into online services marks "a revolution," according to Bill Gates, in how the company thinks about software. It is perhaps also a belated acceptance of the challenge posed by application service provider (ASP) businesses such as Salesforce.com who have rejected the …

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Permanent link to this article: http://extranetevolution.com/2005/11/microsoft_to_go-2/

Oct 17 2005

Gorillas and minnows?

I occasionally dip into ‘Microscope’ IT magazine. This week’s edition has a piece about Salesforce.com and how its hosted CRM solution could be squeezed by the software "mammoths". The latter (including Oracle, Sage, Microsoft and SAP) are incentivising their resellers with bounties to take SME customers away from Salesforce.com – such a strategy appears to …

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Permanent link to this article: http://extranetevolution.com/2005/10/gorillas_and_mi/

Oct 07 2005

SaaS: view from the trenches

An ASPnews.com article presents some of the pros and cons of Software as a Service (SaaS) from the perspective of an independent software vendor (Chris Miranda of eMeta) who is clearly an SaaS enthusiast. He added a couple of advantages that I hadn’t fully realised. One argument that will find favour with softwaver vendors is …

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Permanent link to this article: http://extranetevolution.com/2005/10/saas_view_from_/

Oct 04 2005

Charging crisis (2)

In my initial Charging crisis post I wondered about the ‘elephant hunter’ sales person analogy. BIW CEO Colin Smith has filled in a gap in my knowledge. In IT businesses, apparently, sales personnel were advised to nurture three different types of account: ‘rabbits’ that could be converted into frequent, small sales; ‘deer’ that would yield …

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Permanent link to this article: http://extranetevolution.com/2005/10/charging_crisis_1/

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